Providing a digital or physical guest book where guests can leave reviews, offer suggestions, and access helpful information about the property and surroundings.
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The practice of analyzing data and adjusting pricing in real-time to optimize revenue based on fluctuating demand and market conditions.
A collection of essential supplies kept on hand by hosts to address unexpected issues or emergencies that may arise during a guest’s…
Amenities explicitly listed and promised by the host in their listing description or pre-booking communication.