The proactive use of guest reviews and feedback to identify areas for improvement, enhance the guest experience, and make informed decisions regarding property management and service offerings.
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The estimated time provided by the guest for their arrival at the property, allowing hosts to prepare for check-in and ensure a…
Establishing a system for consistently collecting guest feedback through post-stay surveys or reviews to identify areas for improvement, address concerns, and enhance…
A concise document or set of instructions provided to guests before arrival, outlining the essential steps for a smooth and efficient check-in…
A situation in short-term rentals where a property is booked for only a portion of the available dates within a given period.