The tone, clarity, and effectiveness of a host’s communication with guests, fostering positive interactions and addressing inquiries professionally and promptly.
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The process of vetting potential guests before confirming a booking to minimize risks associated with property damage, disturbances, or fraudulent activities.
The integration of internet-connected devices and automation systems in short-term rentals, enhancing convenience, security, and energy efficiency for both hosts and guests.
A measure of data transfer efficiency, particularly relevant for mobile devices used by guests or hosts to manage their bookings or smart…
Services that provide personalized recommendations and assistance to short-term rental guests, such as arranging transportation, booking activities, or making restaurant reservations.