The process and overall experience a guest has when arriving and accessing the short-term rental property. A smooth and welcoming check-in experience sets a positive tone for the entire stay.
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Clearly communicating and promoting safety measures implemented within the rental property, such as smoke detectors, carbon monoxide alarms, security cameras, and exterior…
Evaluating how frequently guests utilize provided amenities (e.g., pool, hot tub, bicycles) on a weekly basis to identify popular features and determine…
A kitchen design style characterized by sleek, minimalist aesthetics, often featuring flat-panel cabinets, integrated appliances, and handleless drawers. Popular in contemporary short-term…
The practice of monitoring, responding to, and managing guest reviews on Airbnb and VRBO to maintain a positive online reputation.