Providing high-quality toiletries, linens, and other amenities can enhance the guest experience and lead to positive reviews.
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A booking policy that allows guests to cancel their reservation within a specified timeframe and receive a full or partial refund, often…
The process of researching and documenting the tasks, responsibilities, and requirements associated with specific roles within a short-term rental operation for hiring…
Digital guides or apps provided to guests that offer curated recommendations for local attractions, restaurants, and activities, enhancing their experience.
Effectively communicating with guests from different countries and cultures, often involving multilingual support, translated materials, and cultural sensitivity.