Providing guests with clear and concise instructions on how to use appliances, access amenities, and follow house rules to ensure a smooth and comfortable stay.
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The rate at which potential guests initiate the booking process on a short-term rental platform but do not complete the reservation.
An amenity offered by some short-term rentals that allows guests to charge their electric or hybrid vehicles on-site.
A tax imposed by local governments on overnight accommodations, including hotels and short-term rentals, to generate revenue for tourism-related expenses and infrastructure.
The process of reviewing guest profiles, communication, and reviews to assess their trustworthiness and suitability.