The proactive approach of monitoring and managing all aspects of the guest experience, from pre-booking to post-stay, to ensure satisfaction and positive reviews.
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Curated suggestions provided to guests for nearby attractions, restaurants, activities, and points of interest to enhance their overall travel experience.
The process of researching and identifying suitable properties for short-term rental investments based on factors like location, market demand, and profitability.
A Greek concept of flourishing and well-being, relevant for hosts finding fulfillment and purpose in creating positive experiences for their guests.
A special rate agreed upon between a host and a guest, typically for extended stays, corporate bookings, or repeat customers.