The proactive approach of monitoring and managing all aspects of the guest experience, from pre-booking to post-stay, to ensure satisfaction and positive reviews.
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Meaning ‘service sector’ in Swedish, this term highlights that short-term rental management and hosting fall under the service industry. Success in this…
Exceeding the maximum number of guests allowed in a short-term rental property as specified in local regulations or the rental agreement, which…
Ekosistem is a property management software that offers a suite of services for short-term rental hosts, including channel management, booking management, and…
A focus on providing guests with unique and memorable experiences beyond the typical accommodation, such as local tours, cooking classes, or adventure…