A method of check-in that allows guests to access their short-term rental without any face-to-face interaction, often using keypads, lockboxes, or smart locks.
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A premium service offered by some short-term rental hosts or management companies, providing personalized assistance and recommendations to guests for dinner reservations,…
A pre-written message that hosts can personalize and send to guests upon booking confirmation, expressing gratitude, providing arrival instructions, and setting expectations…
Specialized insurance coverage designed for short-term rental hosts, protecting against liabilities related to property damage, guest injuries, and business interruptions.
A semi-fictional representation of an ideal guest, based on data and research, used to guide marketing efforts and tailor the guest experience.