Describes a specific check-in process for a short-term rental, such as self-check-in with a keypad or a traditional check-in with a host or property manager.
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Tailoring the guest experience to individual preferences, such as providing local recommendations, welcome gifts, or accommodating special requests.
A set of standardized procedures for cleaning and sanitizing short-term rentals between guest stays, ensuring hygiene and guest safety.
The process of effectively communicating with short-term rental guests before, during, and after their stay, addressing inquiries, providing instructions, and resolving issues…
The process of confirming a guest’s identity through official documents, phone numbers, or social media profiles to prevent fraud and ensure security.