(Used metaphorically) A win in STR that comes at a significant cost, such as getting a booking by lowering prices so much that it barely covers expenses.
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Strategies and techniques used to address and potentially lessen the impact of negative reviews from guests, including prompt responses, apologies, and resolutions.
Providing thoughtful amenities and features that go beyond the basics, catering to guests’ needs and preferences to create a memorable stay.
Maintaining an accurate and up-to-date calendar for the short-term rental property, reflecting availability for potential guests and preventing double bookings.