Over-reliance on automation in STR management, without considering the nuances of guest communication or potential technical glitches, can lead to impersonal guest experiences or operational hiccups.
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A time-sensitive request made by a guest during their stay, requiring immediate attention from the host or property manager, such as a…
Insurance policies or security deposit procedures designed to protect short-term rental owners from financial losses due to property damage caused by guests.
An online platform that connects hosts with guests seeking short-term rentals, typically providing features such as listing management, booking processing, and guest…
Using automated messages to respond to common guest inquiries, provide check-in instructions, or send reminders, freeing up host time and ensuring prompt…