Real-time alerts sent to mobile devices, often used by Airbnb and VRBO to notify hosts of booking requests, guest inquiries, and other important updates.
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A fictional system for collecting and analyzing guest feedback, enabling hosts to identify areas for improvement and enhance future guest experiences.
A measure of how quickly and effectively a host communicates with and responds to inquiries and requests from potential and current guests.
Welcome books that provide remote workers with essential information about the property and surrounding area, including Wi-Fi passwords, local co-working spaces, and…
Hungarian term for “Property Communication,” referring to the effective exchange of information between hosts and guests regarding booking details, check-in instructions, and…