An individual or company hired by a property owner to handle the day-to-day operations of a short-term rental, including guest communication, cleaning, and maintenance.
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The practice of analyzing data and implementing strategies to maximize revenue from a short-term rental property. This involves optimizing pricing, availability, and…
A South African term, similar to “Wow!” or “Geez!”, often used by guests to express surprise or amazement at a property’s features…
Refers to guests who rely heavily on internet connectivity during their stay. Providing fast and reliable Wi-Fi is crucial for attracting and…
Software used to manage and analyze customer interactions and data throughout the guest lifecycle, from inquiry to post-stay follow-up.