The use of software and technology to automate tasks and communication with guests after they book a short-term rental, such as sending booking confirmations, providing check-in instructions, and requesting reviews.
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A guest screening service that helps short-term rental hosts identify and mitigate potential risks, ensuring the safety of their property and neighbors.
A collection of documents, often digital, provided to guests in short-term rentals, containing property information, house rules, local recommendations, and emergency contacts.
A metric used by booking platforms to determine how prominently a listing appears in search results.
An award given by TripAdvisor to businesses that consistently earn great reviews from travelers.