A continuous improvement cycle used in short-term rental management to analyze data, implement changes, and track results for optimization.
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Activities, tours, or recommendations provided by hosts to enhance guests’ stay by connecting them with local attractions, restaurants, and culture.
Feedback and insights gathered from guests through reviews, surveys, and other channels to understand their experiences.
The exchange of information, inquiries, and updates between guests and hosts throughout the booking and stay process.
A characteristic of successful short-term rental hosts who pay close attention to even the smallest details to ensure a positive guest experience.