The ongoing interaction between hosts and guests throughout the booking process, including inquiries, booking confirmations, check-in instructions, and post-stay feedback.
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A branch of artificial intelligence (AI) that enables computers to understand, interpret, and generate human language, used in chatbots and virtual assistants…
A digital document or app providing guests with essential information about the property, local area, and house rules.
Utilizing internet-connected sensors and devices to monitor the condition of appliances and systems, enabling predictive maintenance and proactive issue resolution.
The percentage of time a short-term rental property is booked over a specific period, indicating its popularity and profitability.