Actively seeking and responding to guest feedback to identify areas for improvement and enhance the overall guest experience.
Menu
You may also like
The concept that hospitality principles like warmth, generosity, and guest satisfaction are fundamental truths in short-term rental management, essential for success on…
A detailed plan provided by hosts to guests, outlining suggested activities, attractions, restaurants, and transportation options in the area surrounding the short-term…
Refers to the kind of lock used to secure a short-term rental property, such as keyless entry, smart locks, or traditional lock…
A booking method where the guest books a property without knowing its exact location or seeing photos, often at a discounted rate.