The practice of tailoring communication with guests to their individual needs and preferences, fostering a more positive and engaging experience throughout their stay.
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A curated package offered by hosts that includes accommodation and additional experiences or services tailored for weekend stays.
Devices used to disperse fragrant essential oils into the air, enhancing the ambiance of a short-term rental property.
A software feature or tool that allows hosts to create and share personalized itineraries with guests, suggesting local attractions, restaurants, and activities…
Personalized and timely communication between hosts and guests, fostering positive relationships and addressing inquiries.