The proactive practice of shaping guest perceptions and online reputation through positive reviews, prompt communication, and addressing concerns.
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A furnished rental property typically booked for a period between a short-term stay (a few nights) and a long-term lease (typically one…
The approximate time a guest is expected to arrive at the short-term rental property.
The fluctuation in demand and pricing for vacation rentals based on time of year, holidays, and local events.
A metric measuring the average time taken by a host or property manager to respond to and resolve guest inquiries or issues,…