The process by which platforms like Airbnb and VRBO enforce consequences for violations of their terms of service, such as unauthorized parties or property damage.
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A document provided to guests upon arrival that outlines helpful information about the property, local area, and house rules.
The intentional creation of a memorable and positive stay for guests through personalized touches, thoughtful amenities, and exceptional service.
A record of all communication between the host and the guest, including inquiries, booking confirmations, and post-stay messages.
The price charged for a single day’s stay at a short-term rental property.