A group of similar short-term rental properties in the same market that are considered direct competitors, used for benchmarking and pricing strategies.
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A marketing strategy that encourages existing guests to recommend the rental property to others, often through incentives like discounts or credits.
Refers to the air quality within and around buildings, particularly as it relates to the health and comfort of occupants. Important for…
A curated guide provided to guests with recommendations for local restaurants, attractions, transportation, and other points of interest.
A formal request from a guest or host to address repairs or upkeep needed at a short-term rental property.