Detailed instructions provided to guests on how to access the short-term rental property upon arrival, including key codes, lockbox information, or instructions for meeting a property manager.
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A legally binding agreement between the property owner/manager and the guest outlining the terms and conditions of the short-term rental agreement.
The use of software or platform features to send pre-written or triggered messages to guests, streamlining communication and improving response times.
The local area around a short-term rental property, including its safety, accessibility, amenities (restaurants, shops, attractions), and overall ambiance.
Describes the collection of guest reviews that paint a comprehensive picture of a rental property and host, highlighting both positive and negative…