The practice of sending customized messages or alerts to guests at various stages of their booking journey, from pre-arrival instructions to post-stay feedback requests, to enhance their experience and encourage repeat bookings.
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A form of sustainable travel that prioritizes responsible practices to minimize negative impacts on the environment and local communities.
The terms and conditions that outline the rules and penalties for guests canceling their bookings, protecting both hosts and guests.
A feature within a property management software or platform that consolidates all guest communication from multiple channels, such as Airbnb, VRBO, and…
Implementing a strategic approach to setting minimum night stay requirements to balance occupancy rates, cleaning costs, and guest preferences.