The practice of sending customized messages or alerts to guests at various stages of their booking journey, from pre-arrival instructions to post-stay feedback requests, to enhance their experience and encourage repeat bookings.
You may also like
Applying the Pareto Principle to cleaning protocols for short-term rentals, focusing on the 20% of cleaning tasks that have the biggest impact…
The practice of leveraging underutilized assets, such as a spare room or an entire property, to generate income through short-term rentals.
A personalized check-in experience where the host or a representative physically greets the guest upon arrival, providing a warm welcome and property…
A dynamic pricing model that adjusts rates based on factors like seasonality, demand, and competitor pricing to maximize revenue.