The practice of sending customized messages or alerts to guests at various stages of their booking journey, from pre-arrival instructions to post-stay feedback requests, to enhance their experience and encourage repeat bookings.
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Marketing strategies that target potential guests within a specific geographic area, promoting local attractions, experiences, and the unique features of the rental…
All communication and interactions between hosts, guests, and platforms occurring online, including messaging, reviews, and booking processes.
Key performance indicators (KPIs) used to track the financial performance of a short-term rental, such as occupancy rate, average daily rate, and…
A short-term rental property with a rich past or connection to significant historical events, offering guests a unique opportunity to experience a…