The practice of sending customized messages or alerts to guests at various stages of their booking journey, from pre-arrival instructions to post-stay feedback requests, to enhance their experience and encourage repeat bookings.
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A detailed receipt provided to guests, breaking down charges for accommodation, cleaning fees, taxes, and any additional services or expenses incurred during…
A curated guide provided to guests with recommendations for local restaurants, attractions, transportation, and essential services, enhancing their experience.
A community-based program where residents, including short-term rental hosts, look out for suspicious activity and report it to authorities.
A vacation rental property or destination suitable for combining work and leisure, typically offering amenities like strong Wi-Fi and dedicated workspaces.