The practice of sending customized messages or alerts to guests at various stages of their booking journey, from pre-arrival instructions to post-stay feedback requests, to enhance their experience and encourage repeat bookings.
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A rating given to businesses by the Better Business Bureau (BBB) based on their trustworthiness and performance. A good BBB rating can…
A planned residential community designed specifically for RV living, often featuring amenities, social events, and a strong sense of community among residents.
A digital or physical guide provided to guests upon arrival at a short-term rental. It typically includes information on house rules, Wi-Fi…
A strict set of rules with no exceptions, often implemented by hosts for issues like parties, smoking, or exceeding guest capacity.