An online platform provided by a property management company or platform like Airbnb/VRBO, allowing owners to access property performance data, financial reports, and manage settings.
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Systematically analyzing guest reviews and feedback to identify areas for improvement and enhance the guest experience.
An electronic guide provided to guests upon booking, containing essential information about the property, house rules, local recommendations, and contact information.
Evaluating the performance of cleaning staff, property managers, or virtual assistants based on their ability to handle guest requests efficiently and effectively.
A recognition program on Airbnb that rewards hosts who consistently provide exceptional hospitality and meet specific performance criteria, such as high ratings…