Creating a welcoming and comfortable atmosphere that makes guests feel at home during their stay, often through thoughtful touches and genuine interactions.
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The process of monitoring, managing, and responding to online reviews and feedback from guests to maintain a positive brand image.
The minimum number of nights required for booking a short-term rental, often varying depending on seasonality, weekends, and special events.
The use of technology to automate repetitive tasks in short-term rental management, such as guest communication, booking management, and cleaning scheduling.
The process of automatically updating your rental calendar across multiple platforms (e.g., Airbnb, VRBO, direct bookings) to prevent double bookings.