Creating a welcoming and comfortable atmosphere that makes guests feel at home during their stay, often through thoughtful touches and genuine interactions.
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Implementing clear and balanced cancellation policies to protect both hosts and guests while considering market standards and booking flexibility.
Cleaning products formulated without aluminum compounds, often preferred by eco-conscious hosts and guests or those with sensitivities to certain chemicals.
The process of effectively communicating with guests before, during, and after their stay, encompassing booking confirmations, check-in instructions, and post-stay feedback.