A questionnaire sent to guests after booking to gather preferences, expectations, or special requests, allowing for personalized service.
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A collaborative agreement between short-term rental businesses to promote each other’s services or products.
The process of verifying the identity and assessing the suitability of potential guests before confirming bookings.
A legally binding contract between a homeowner and a property manager or management company outlining the terms of service, responsibilities, and fees…
The standard and quality of housekeeping services provided for a short-term rental, ensuring cleanliness, linen changes, and amenity replenishment.