A questionnaire sent to guests after booking to gather preferences, expectations, or special requests, allowing for personalized service.
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A semi-fictional representation of your ideal guest, based on research and data about your target market, used to tailor your marketing and…
A term for a host who effectively manages multiple responsibilities, including guest communication, cleaning, maintenance, and marketing.
The overall atmosphere, aesthetic, and experience that a short-term rental property evokes, often influenced by factors like interior design, amenities, location, and…
Desirable and often unique features or services offered at a short-term rental that enhance guest satisfaction and differentiate it from competitors, such…