A questionnaire sent to guests after booking to gather preferences, expectations, or special requests, allowing for personalized service.
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A protection program offered by platforms like Airbnb that provides hosts with coverage for potential damages to their property caused by guests.
Refers to a meticulous and comprehensive cleaning process, often section by section, that ensures a short-term rental is spotless and sanitized for…
Software or tools designed to streamline the process of creating, sending, and tracking quotes for potential guests, simplifying booking management.
A thoughtful collection of local treats, essential items, and personalized touches that greet guests upon arrival, enhancing their experience and encouraging positive…