Using technology to streamline and automate aspects of the guest onboarding process, such as sending automated messages or providing digital guidebooks.
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A web-based service that allows users to create automated workflows, called “applets,” by connecting different apps and devices. Hosts can use IFTTT…
A digital or physical resource provided to guests with information about the property, local recommendations, house rules, and emergency contacts, enhancing their…
The period of time between when a guest makes a reservation and the actual check-in date.
This refers to a violation of the terms agreed upon in a vacation rental agreement. This can be by the guest, like…