Using technology to streamline and automate aspects of the guest onboarding process, such as sending automated messages or providing digital guidebooks.
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Maintaining a system for monitoring sent quotes, their expiration dates, and follow-ups with potential guests to convert inquiries into bookings.
The interaction and information exchange between hosts and guests before, during, and after a short-term rental booking.
Encouraging and responding to guest reviews thoughtfully, addressing both positive and negative feedback to improve future guest experiences and build a strong…
Efforts to attract bookings directly through a host’s own website or channels, bypassing third-party platforms and their associated fees.