Communication between hosts and guests conducted solely within the messaging system provided by a platform like Airbnb or VRBO.
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Adhering to fair housing laws and platform policies by maintaining a non-discriminatory hosting policy, welcoming guests from all backgrounds and demographics.
Personalizing a guest’s stay by providing amenities, recommendations, or services based on their specific needs, preferences, or interests.
Specialized insurance policies designed to protect short-term rental property owners and managers from liability and property damage.
Establishing clear, timely, and personalized communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-ups, enhancing satisfaction and building rapport.