Communication between hosts and guests conducted solely within the messaging system provided by a platform like Airbnb or VRBO.
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Refers to the ease with which guests driving station wagons, often families, can access the property, including parking and unloading areas.
The extent to which guests can identify and recall a short-term rental brand based on its visual elements, messaging, or reputation.
Investing in property improvements and amenities that enhance the guest experience, increase rental value, and attract a higher caliber of guests.
A record-keeping system used to track all maintenance and repair tasks performed on a rental property. This helps ensure proactive maintenance and…