A communication strategy that utilizes a centralized platform to manage guest messages from various channels, ensuring efficient and timely responses.
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A formal written document that outlines the goals of a business and how it plans to achieve them. A comprehensive business plan…
The set of guidelines and best practices for hosts and guests when communicating through messaging platforms on Airbnb and VRBO, ensuring clear,…
Refers to individuals or companies holding certifications from the National Justice Training Center (NJATC), often indicating expertise in electrical, HVAC, or other…
Connecting a short-term rental business with online marketplaces or platforms to sell additional goods or services, such as local experiences or souvenirs.