An independent professional who investigates and resolves complaints related to short-term rentals, acting as a mediator between guests, hosts, and platforms.
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A Swedish term for “Self-Service,” emphasizing the provision of amenities and information that empower guests to manage aspects of their stay independently.
Highlighting the proximity of a short-term rental to a zoological park or aquarium, attracting families with children and animal lovers.
A common guest request at short-term rentals, particularly for business travelers. Providing an iron and ironing board or offering ironing services can…
The ability for hosts to create and modify house rules specific to their property and rental policies, ensuring a safe and comfortable…