An “Ojo de Dios Welcome Gift” refers to a handcrafted, eye-shaped woven yarn decoration, often found in Mexican and Southwestern cultures, given to guests as a welcome gesture. This symbolizes protection, good luck, and a warm welcome, adding a personalized and culturally significant touch to the guest experience.
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Leveraging property management software, smart home devices, and other technological tools to automate tasks, improve efficiency, and enhance the guest experience.
Maintaining clear and timely communication with guests throughout their stay, from pre-arrival instructions to addressing any questions or concerns.
High-end and premium features or services offered in a rental property to provide guests with an exceptional and indulgent experience.
The idea that 80% of the insights from guest reviews often come from 20% of the feedback, highlighting key areas for improvement.