Inspired by the concept of Ojo de Agua (eye of water) as a precious resource, this term reflects a commitment to sustainable practices in short-term rentals, focusing on water conservation. This includes implementing low-flow fixtures, using water-efficient appliances, and encouraging guests to be mindful of their water usage.
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A digital or printed guide providing guests with essential information about the property, amenities, house rules, and local recommendations.
A prominent feature or element in a property’s photography or description that draws attention and creates visual interest.
A customer service approach in short-term rental management that emphasizes personalized attention, proactive communication, and anticipating guest needs to create exceptional experiences.
Renting out a property or a portion of it on a short-term basis without the permission of the legal owner or in…