Inspired by the spiritual significance of Ojo de Agua (eye of water) in some cultures, this refers to offering guests an optional, culturally sensitive purification ritual upon arrival. This could involve using sage, incense, or other elements to cleanse the space and promote a sense of peace and well-being.
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The local area around a short-term rental property, including its safety, accessibility, amenities (restaurants, shops, attractions), and overall ambiance.
A digital or physical resource providing guests with all necessary information about the property and their stay, including check-in/out instructions, house rules,…
The variety of communication channels and features available to hosts and guests within a short-term rental platform or through external apps.
Communication methods like email or in-app messaging that allow hosts and guests to respond at their convenience, without requiring an immediate reply.