Inspired by the hopeful anticipation associated with the word “Ojalá,” this concierge service goes above and beyond to fulfill guests’ wishes and create exceptional experiences. It involves anticipating guests’ needs, providing personalized recommendations, and arranging exclusive activities or services to make their stay truly unforgettable.
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Activities, tours, or recommendations provided by hosts to enhance guests’ stay by connecting them with local attractions, restaurants, and culture.
Techniques for actively managing guest reviews, including responding to feedback, addressing concerns, and encouraging positive reviews to improve listing visibility and reputation.
Decorative elements within a short-term rental that also serve a practical purpose, like a storage ottoman or a mirror with hooks.
Implementing internet-connected devices and systems to promote sustainable practices, such as energy-efficient appliances, water conservation measures, and waste management solutions.