Inspired by the hopeful anticipation associated with the word “Ojalá,” this concierge service goes above and beyond to fulfill guests’ wishes and create exceptional experiences. It involves anticipating guests’ needs, providing personalized recommendations, and arranging exclusive activities or services to make their stay truly unforgettable.
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A pre-packed bag containing essential items for guests, often provided by thoughtful hosts in case of emergencies.
A centralized document or system that outlines the key brand messages, guidelines, and assets for a short-term rental, ensuring consistency and clarity…
A detailed itemization of individual utility expenses (e.g., electricity, water, gas) for a specific period, such as a month or a guest’s…
Amenities provided in the short-term rental that promote sustainability and reduce environmental impact, such as reusable water bottles, energy-efficient appliances, or organic…