A slang term used to express a sudden realization of a mistake or problem, often in the context of short-term rental management, such as double-booking or a maintenance issue.
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The amount paid to an insurance company to cover potential risks associated with a short-term rental property, such as property damage, liability…
A short-term rental property where the primary entrance or parking is accessed via an alleyway. This detail is important to disclose to…
The intentional crafting of every touchpoint in the guest journey, from pre-booking to checkout, to create a positive, memorable, and personalized stay.
Surveys or feedback forms used to gather structured insights from guests about their experiences with a short-term rental, focusing on aspects like…