A check-in process that doesn’t rely on digital methods, such as meeting the guest in person to hand over keys or providing a lockbox.
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Feedback provided by guests after their stay, publicly displayed on platforms like Airbnb and VRBO, influencing future booking decisions.
The attractiveness of a property’s exterior, including the front yard, landscaping, and overall curb appeal. Important for attracting short-term rental guests.
The terms and conditions that outline the penalties or refunds associated with guest cancellations, protecting both hosts and guests.
An acronym for “Short-Term Vacation Experience Management,” it encompasses the strategic approach of optimizing all aspects of the guest journey in short-term…