The percentage of booking requests that a host accepts, which can impact their search ranking and Superhost status on platforms like Airbnb.
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A short-term rental experience that feels genuine and true to the local culture or the property’s unique character, often incorporating local design…
Responding to guest inquiries, concerns, or feedback with understanding, empathy, and a genuine desire to provide assistance and resolve any issues effectively.
A security measure used by platforms like Airbnb and VRBO to confirm the identity of hosts and guests, often involving government-issued ID…
Examining guest feedback to identify areas for improvement, understand guest preferences, and enhance the rental experience.