A guest review posted on a website or platform other than Airbnb or VRBO, such as TripAdvisor, Google Reviews, or social media.
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A physical or digital guide provided to guests upon arrival, containing essential information about the property, amenities, house rules, and local recommendations.
A suite of hospitality management tools often used by hotels and sometimes by larger short-term rental businesses to manage reservations, operations, and…
Features and amenities that make a rental property suitable for families with children, such as high chairs, cribs, toys, and safety gates.
Having systems in place to address and resolve any issues or problems that may arise during a guest’s stay promptly and efficiently,…