A guest review posted on a website or platform other than Airbnb or VRBO, such as TripAdvisor, Google Reviews, or social media.
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A feature on Airbnb and VRBO that allows guests to book a property immediately without waiting for host approval, streamlining the booking…
The minimum age set by a short-term rental host for the primary guest booking and staying at their property, often implemented to…
A certification program offered by Bureau Veritas that assesses and recognizes sustainable practices in the hospitality industry.
The process of visualizing the guest experience from pre-booking to post-stay, identifying touchpoints and opportunities for improvement in short-term rental hosting.