Any interaction with guests that occurs outside of the Airbnb or VRBO messaging systems, such as email, phone calls, or text messages.
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A software solution that enables guests to search, book, and manage their short-term rental reservations directly through a host’s website.
A discounted price offered to guests who book a short-term rental for an extended period, typically a month or longer.
An online platform or section of a website where guests can access their booking details, communicate with hosts, make payments, and access…
A set of standardized procedures for cleaning and sanitizing short-term rentals between guest stays, ensuring hygiene and guest safety.