Any interaction with guests that occurs outside of the Airbnb or VRBO messaging systems, such as email, phone calls, or text messages.
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A short-term rental that prioritizes environmentally friendly practices, such as using energy-efficient appliances, offering recycling and composting, and sourcing local products.
A community-based program where residents look out for each other’s properties and report any suspicious activity, enhancing security for short-term rentals.
Renting out a property or a portion of it on a short-term basis without the permission of the legal owner or in…
A metric used by booking platforms to determine how prominently a listing appears in search results.