Providing guests with a dedicated non-emergency contact number for any questions or assistance they may need during their stay, ensuring a smooth and enjoyable experience.
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The process of screening potential guests to assess their suitability and minimize risks, often involving background checks, reviews from previous hosts, and…
A document or digital resource provided to guests upon booking or arrival that contains essential information about the short-term rental property, including…
Standards and certifications offered by Bureau Veritas to assess and promote socially responsible practices in the hospitality industry, including labor standards, community…
Using technology to automate repetitive tasks, such as messaging, booking management, and guest communication, to improve efficiency and guest satisfaction.