Events, groups, and online forums where short-term rental hosts can connect with each other to share knowledge, resources, and support.
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A dedicated website created by a host or property manager to accept direct bookings from guests, bypassing third-party platforms.
The process of efficiently handling multiple guest inquiries, booking requests, and messages to ensure timely responses and a positive guest experience.
A group of similar short-term rental properties in the same market area that compete for the same pool of guests.
Strategies for encouraging past guests to refer new customers to short-term rental properties, often through discounts, rewards, or exclusive perks.