The ability to communicate with guests and manage listings in languages other than the host’s primary language, important for attracting international travelers.
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The process of obtaining necessary approvals and licenses from local authorities to host events or gatherings exceeding a certain size or noise…
The process of improving each stage of the guest booking journey, from initial awareness to booking confirmation, to increase conversion rates.
Using pre-written messages to streamline guest communication, often customized for specific inquiries or situations, enhancing efficiency in guest relations.
A security measure used by rental platforms to verify the identity of hosts and guests through a phone call or text message.