The process of vetting potential guests before confirming bookings, using background checks, reviews, and communication to minimize risks.
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A comprehensive document or digital resource provided to guests upon booking that includes essential information about the property, amenities, house rules, and…
Maintaining clear and timely communication with guests throughout their stay, from pre-booking inquiries to post-stay follow-ups, to ensure a positive experience and…
A tool that analyzes market data, seasonality, and demand to help hosts optimize their pricing strategy and maximize revenue.
Prompt and efficient communication with guests, answering inquiries and addressing concerns in a timely manner.