The use of technology to automate and control aspects of a short-term rental, such as lighting, temperature, and security, enhancing guest convenience and energy efficiency.
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Measures taken to secure sensitive guest information, such as government-issued IDs and payment details, from unauthorized access or use.
Feedback and insights gathered from guests through reviews, surveys, and other channels to understand their experiences.
Using time-limited content, like Instagram Stories or Snapchat, to promote short-term rental properties and attract bookings.
The use of various communication channels, such as in-app messaging, email, and SMS, to interact with guests before, during, and after their…