The process of interacting with guests before, during, and after their stay, addressing inquiries, providing information, and resolving issues.
You may also like
Utilizing technology and data-driven approaches to vet potential guests, checking for red flags and ensuring they align with the property’s rules and…
Adhering to ethical and sustainable guidelines in managing short-term rentals, including fair pricing, transparent communication, and respect for local communities and regulations.
Methods for encouraging satisfied guests to leave positive reviews on booking platforms, enhancing a property’s visibility and reputation.
Insurance or security deposit options that protect hosts from financial losses due to accidental damage or guest negligence during a booking period.