The process of interacting with guests before, during, and after their stay, addressing inquiries, providing information, and resolving issues.
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Key performance indicators (KPIs) used to track the success and profitability of a short-term rental business. These include metrics like occupancy rate,…
A financial ratio that measures the profitability of a short-term rental business by calculating the percentage of revenue remaining after deducting all…
Shared spaces within a short-term rental property or building accessible to multiple guests or residents.
Being transparent with potential guests about the expected noise levels in and around the property, particularly if it’s located in a bustling…