Feedback and ratings provided by guests after their stay at a short-term rental, influencing the property’s reputation and attracting future bookings.
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Offering fast and reliable internet access is essential for modern travelers, particularly those working remotely or streaming entertainment.
Implementing customer satisfaction surveys within Zendesk to gather feedback from guests, identify areas for improvement, and enhance the overall guest experience.
The process of addressing and resolving guest complaints or issues effectively and efficiently to ensure guest satisfaction and maintain a positive reputation.
A rental property located on an island, typically characterized by its proximity to beaches, water activities, and a relaxed atmosphere.