Provisions and conveniences offered to guests at a short-term rental to enhance their stay, such as toiletries, kitchen supplies, and entertainment options.
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Applying house rules, such as no smoking or pet policies, uniformly to all guests to maintain fairness and prevent misunderstandings or disputes.
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Utilizing Zendesk, a customer service platform, to manage guest inquiries, automate responses, and resolve issues efficiently for a seamless guest experience.