Thoughtful items placed on bedside tables for guest convenience, such as a phone charger, reading light, or earplugs.
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When a potential guest begins the booking process but leaves the platform or website before completing the reservation.
A comprehensive plan outlining procedures and responsibilities for preparing for and responding to a tsunami event.
A tax levied on accommodations, including short-term rentals, often collected by hosts and remitted to local governments.
A digital or physical guide providing guests with all the necessary information about the property, amenities, house rules, and local recommendations.